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Contacting us and what to include

The quickest way to get an answer, and what to send us.

Written by Nick Lewis
The Chemsol team. Email <a href="mailto:enquiries@chemsolmanufacturing.co.uk" rel="nofollow noopener noreferrer" target="_blank">enquiries@chemsolmanufacturing.co.uk</a> or call 01492 582 888, Monday to Friday, 8am to 5pm. Next step: Order samples in the customer portal.

Most questions are answered in these guides, so please check here first. When you do need us:

  • Phone. 01492 582 888, Monday to Friday, 8am to 5pm.

  • Label artwork. [email protected]

  • Collections and visits. Chemsol House, Morfa Conwy Business Park, Conwy LL32 8HH, by arrangement.

What to include

  • Your company name and the email address on your portal account.

  • Your order number, if you have one.

  • The products, pack sizes and quantities.

  • The decision or answer you need from us.

Demand is high, so we prioritise customers who have ordered samples or have an order in progress.

Your next step: Not ordered samples yet? Order samples. It is the fastest way to move forward.


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